Shenandoah Pizza

Reviews about Shenandoah Pizza

• 5 / 5

  By Andrew Whitaker
  You can tell a lot about a venue by what happens when things go pear-shaped. This place said some VERY good things.
  
  I've dined here perhaps thirty or forty times over a couple years. The food has always been amazing, the atmosphere pleasant, and the service was amazing. In fact, I write this review about the single time I had been, at any point, less than satisfied with my service, and the amazing way the staff responded to remedy the situation.
  
  I was having dinner with some friends, and it was a madhouse; the place was unfortunately understaffed after a huge party showed up unexpectedly; not their fault. However, we had been waiting perhaps an hour after ordering to get so much as our appetizers.
  
  We could tell the party upstairs was being demanding and high-maintenance, so I flagged down a waitress and asked if we could, given the wait, perhaps get the appetizer for free. She got her manager (the owner) who not only gave us the appetizer for free (quite promptly, once they realized we'd slipped through the cracks!) and further gave us a discount on our main course.
  
  To me, this instantly solidified my perception of Shenandoah Pizza as one of my favorite places in town. Everyone makes mistakes eventually if you give them long enough, but how they respond to those mistakes is where you really see the fiber of their fabric; The staff at Shenandoah Pizza not only provide excellent food and service 99% of the time, but that 1% of the time that things DON'T go well, they immediately correct it in the best possible way.
  
  Bravo, Shenandoah Pizza. You've provided many, many amazing dining experiences, and the one time the universe decided to swamp you, you did everything in an establishment's power to make your customers feel satisfied and welcome.
  February 05, 2017
• 3 / 5

  By Jeremy Brown
  The pizza is very good as long as you order a whole pie, if you get pizza by the slice it's just reheated and loses a lot of it's flavor. Other than that the service is wonderful and most of the other food is pretty good Italian food. Nothing to write home to mama about but you're in central Virginia so don't expect N.Y pizzeria food or fine Italian cuisine because you're not gonna get it.
  December 14, 2016
• 5 / 5

  By Emily Huang
  Shenandoah Pizza has a great atmosphere and great food at a reasonable price. They had a live band that played at a level that was entertaining without being obtrusive to conversation. There's a great selection of local beers on draft that perfectly complements the 6" personal pizza ($6) with spinach, sun-dried tomatoes, and gouda. Highly recommended.
  June 28, 2016